General Business Management / Marketing, Business Growth / Patient Communication / PMBO
I met a friend for dinner over the holidays. One of those people who go ...
Patient Communication / Productivity, Optimal Performance
Every new patient starts out as a stranger. So we need to set aside the rule our parents taught us: it is okay – even wise – to talk to strangers.
We received an unusual request the other day. A man called our office to ask if we wouldn't mind contacting his dentist for him. His problem: Although he was already receiving appointment reminders via email, he wanted to be able to book his appointments online too. "My wife just goes online to arrange hers," he explained, "and she loves it. It's so convenient!"
General Business Management / Marketing, Business Growth / Patient Communication
In any industry, repeat business is a fundamental game-changer. Loyalty has a price tag. In a dental practice it looks something like this: I have a toothache and come in to your office for a first appointment. Let's say it cost $200 to treat. You fix my immediate problem – thank you very much – and I'm on my way. I'm in a hurry so I'll call you to book my next visit... if I think about it.
Data Security / General Business Management / Patient Communication / Productivity, Optimal Performance / Technology
When it comes to dental software, there are many options on the market today. And ...
General Business Management / Patient Communication
What's in your future, matey? Are you considering letting go of your longstanding, faithful landline in favour of mobile?
Patient Communication / Productivity, Optimal Performance
I’ve been struggling with a marketing communication question: At what point does keeping customers informed ...
A Patient Portal is a smart first step in giving your practice the platform and the power to move towards engagement. Don't wait to harness that power!
Patient appreciation and business productivity can be optimized when the following techniques are adopted ...
We’ve had great feedback from our many customers who now champion the ABELDent portal as ...
